APA Style

Jochen Wirtz, Christopher Lovelock. (2021). Services Marketing: People, Technology, Strategy (9th edition). : World Scientific Publishing Company.

Chicago Style

Jochen Wirtz, Christopher Lovelock. Services Marketing: People, Technology, Strategy. 9th edition : World Scientific Publishing Company, 2021. .

MLA Style

Jochen Wirtz, Christopher Lovelock. Services Marketing: People, Technology, Strategy. 9th edition : World Scientific Publishing Company, 2021. .

Turabian Style

Jochen Wirtz, Christopher Lovelock. Services Marketing: People, Technology, Strategy. 9th edition : World Scientific Publishing Company, 2021. .